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Research Faculty

Daniel R. Fesenmaier Ph.D., Director

Daniel R. Fesenmaier is a Professor in the School of Tourism and Hospitality Management, Temple University. His main research and teaching interests focus on the use of information and the Internet in travel decisions, the use of information technology for tourism marketing and the development of knowledge-based systems for tourism marketing organizations. Dr. Fesenmaier is the author of a number of articles dealing with tourism marketing, advertising evaluation and information technology. He has co-edited five books and is co-founding editor of the international journal Tourism Analysis.

Expertise: Information Technology & Tourism

321 Speakman Hall | Phone: +1 (215) 204-5612 | Email: drfez@temple.edu

 

Wesley S. Roehl Ph.D., Associate Director

Wes is a professor in the School of Tourism and Hospitality Management at Temple University.  Wes received his Ph.D. in Recreation and Resource Development from Texas A&M University and holds undergraduate and master’s degrees in geography from The College of New Jersey and Southern Illinois University-Carbondale, respectively.  In addition to his current position at Temple University he has taught at the University of Nevada,  Las Vegas; Bond University in Australia, and Temple University—Japan in Tokyo.  His research focuses on industry structure and performance, consumer behavior, and the impacts of hospitality and tourism on the host community.  He is the former editor of Tourism Review International and the UNLV Gaming Research & Review Journal.  His list of industry partnerships includes working with casinos, destination marketing organizations, festivals and events, hotels, industry advocacy groups, municipal governments, and professional organizations.

Expertise: Destination Development

311 Speakman Hall | Phone: +1 (215) 204-5861| Email: wroehl@temple.edu

 

Chih-Chien Chen Ph.D.

Chih-Chien Chen joined the School of Tourism and Hospitality Management in August 2009 after receiving her Ph.D. from the University of Illinois at Urbana-Champaign. Dr. Chen holds a B.A. degree in library and information science from the National Taiwan University, and M.S. in recreation administration from the California State University at Sacramento. Her research focuses on consumer aspects of revenue management where she explores issues related to hotel customers' willingness to pay in advanced booking setting, and the consequent impact on the performance of hotels' revenue management policies.

Expertise: Hospitality Revenue Management

365 Speakman Hall | Phone: +1(215)204-4743| Email: ccchen@temple.edu

 

Seul Ki Lee Ph.D.

Seul Ki Lee is an Assistant Professor in the School of Tourism and Hospitality Management at Temple University. He earned his Doctorate and Master's degrees in Hospitality and Tourism Management at Purdue University, Indiana. Dr. Lee's research areas include financial and economic aspects of hospitality businesses, with particular focus on themes of agglomeration and regional competition.

Expertise: Hospitality Finance and Economics

368 Speakman Hall | Phone: +1 (215) 204-8730 | Email: seul.ki.lee@temple.edu

 

Joel Maxcy Ph.D.

Joel Maxcy is an economist, and associate professor.  He received his Ph.D. in economics from Washington State University in 1996.  Professor Maxcy conducts research and consults with the sport and hospitality industries on economic issues and projects including facility finance, feasibility, and pricing.  He has authored more than forty scholarly papers and has presented his work at national and international conferences. His publications are represented in Contemporary Economic Policy, Journal of Sport Economics, Review of Industrial Organization, Journal of Sport Management, and Managerial and Decision Economics among other journals and books.  Professor Maxcy teaches courses in sport economics, finance, and labor relations.

Expertise: Economic and Financial Analysis

366 Speakman Hall | Phone:+1 (215) 204-8205 | Email:jmax@temple.edu

 

Chihyung (Michael) Ok, Ph.D.

Chihyung Ok is an Associate Professor of Hospitality Management, teaching hospitality management system and service management for the tourism and hospitality industry at Temple University. He received his Ph.D. from Kansas State University, M.S. from Florida International University, and B.B.A. from Sejong University, Korea. Before he joined Temple University, he taught at Kansas State University and directed research projects examining the effects of customer-to-employee relationships on senior residents’ overall satisfaction and well-being in continuing care retirement communities. His work has focused on the service failure and recovery, customer satisfaction, customer orientation of service employees, emotional labor and emotional intelligence.

Expertise: Hospitality services management

361 Speakman Hall | Phone:+1 (215) 204-0361| Email: cok@temple.edu

 

Yang Yang Ph.D.

Yang Yang is an Assistant Professor in the School of Tourism and Hospitality Management at Temple University. He received his Doctor of Philosophy in Geography, Master of Arts in Economics, and Master of Statistics at the University of Florida (UF). Before coming to UF, he received his Master of Philosophy in Hotel and Tourism Management from the Hong Kong Polytechnic University and Postgraduate Diploma in Human Geography from Peking University. With a solid academic background in tourism, economic geography, economics, and statistics, Dr. Yang’s major research interests include economic analytics in hospitality and tourism, as well as tourism demand and impact analysis.

Expertise:Economic Analysis for Tourism and Hospitality

310 Speakman Hall | Phone:+1 (215) 204-5030| Email: yangy@temple.edu

 

Master and PhD Students

Yeongbae Choe:

Yeongbae Choe is a Ph.D. student in the School of Tourism and Hospitality Management at Temple University and works as a research assistant at the National Laboratory for Tourism and eCommerce. He received both his Bachelor and Master degree from Kyung Hee University, Seoul, South Korea. His research interests include online tourism information, tourists’ decision making process, and convention and exhibition industry in Asia.

Competencies: Information Technology & Tourism

324 Speakman Hall | Phone: +1 (215) 204-5612 | Email: ychoe@temple.edu

 

Chen Feng:

Chen Feng is a Master Student in the School Tourism and Hospitality Management at Temple University. She received her Bachelor degree at Capital University of Economics and Business, Beijing, China. Her research interests include social media & tourism, destination development, and tourists’ decision making process.

323 Speakman Hall | Phone: +1 (215) 204-5612| Email: chen.feng@temple.edu

 

Jeongmi (Jamie) Kim:

Jeongmi (Jamie) Kim is a Ph.D. student in the School of Tourism and Hospitality Management at Temple University.

She has about 10 years of professional experience as a marketing manager with the Korea National Tourism Organization. Her research interests in designing tourism experience and marketing communication strategies with the new media. Especially, she is very interested in how experience designer can rethink the meaning of tourism experience and use new media channel to create meaningful tourism experiences.

Competencies: Experience Design & Innovation

323 Speakman Hall | Phone: +1 (215) 204-5612 | Email: jmkim@temple.edu

 

Jason Stienmetz:

Jason Stienmetz is a Ph.D. student at Temple University's Fox School of Business studying business administration with a concentration in tourism and sport.  Jason works as a research assistant at the National Laboratory for Tourism and eCommerce.  In addition to over 10 years of working experience in the hospitality and tourism industries, Jason served as an economic development specialist with the Peace Corps in Costa Rica. Jason earned his Master of Tourism Administration from the George Washington University in Washington, D.C. and his research interests include tourism metrics, big data analytics, and SMART tourism.

324 Speakman Hall | Phone: +1 (215) 204-5612 | Email:jason.stienmetz@temple.edu

 

Tse-Hsin (Virginia) Tsao:

Tse-Hsin (Virginia) Tsao is a Master student in the School of Tourism and Hospitality Management at Temple University. She received her Bachelor degree at Tunghai University. Her research interests include tourism devel-opment, sustainable tourism, and destination marketing.

320 Speakman Hall | Phone: +1 (215) 204-5612 | Email: tue88319@temple.edu

 

Wen Zhang:

Wen Zhang is a Master student in the School of Tourism and Hospitality Management at Temple University. She received her Bachelor degree at Nanjing Agricultural University, Nanjing, China. Her research interests include sustainable tourism, destination marketing, and destination development.

320 Speakman Hall | Phone: +1 (215) 204-5612 | Email: wen.zhang@temple.edu

 

Visiting Scholar

 

Mu Zhang, Ph.D.

Mu Zhang is a visiting scholar in the School of Tourism and Hospitality Management at Temple University. He was a professor and director of the Laboratory of GIS & Tourism Information Technology in the Shenzhen Tourism College at Jinan University, China. He engaged in researches on geographical information system, tourism development and planning, ecommerce in tourism etc.

358 Speakman Hall | Phone:+1 (215) 204-5612|Email:tuf20529@temple.edu

 

Ziqiong Zhang, Ph.D.

Dr. Ziqiong Zhang is an Associate Professor of Management Information Systems at the School of Management at Harbin Institute of Technology, China. She received her Ph.D (Nov., 2010) in Management Science and Engineering from the School of Management, Harbin Institute of Technology. Her research focuses on issues relevant to user generated content, information systems, and hospitality and tourism management.

358 Speakman Hall | Phone:+1 (215) 204-5612|Email: ziqiong.zhang@gmail.com

   

National Laboratory for Tourism & E-Commerce