Welcome to SMART!

The SMART System includes a set of industry statistical tools, marketing research tools, and performance measurement tools for  Convention and Visitors Bureaus.

The system includes the following components:

  • Executive Dashboard - provides snapshots of statistics of various functional areas
  • Barometer - provides statistics of the tourism industry in Elkhart
  • Visitor Profile - provides statistics of visitors to Elkhart based on data collected through multiple venues
  • CVB Performance - provides statistics of overall and departmental performance at ECCVB
  • Resources - provides a set of tools of documentation, references, and useful resources

This system is designed for authorized use only. Please use your user account to access your customized page:

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Copyright © National Laboratory for Tourism & eCommerce. All rights reserved. For questions and/or suggestions regarding your login information or the system in general, contact Dr. Daniel R. Fesenmaier. Tel: 215-204-5611